Privacy Policy
1. Introduction
Jupiter Property Solutions is a trading name of Thatcher Free Ltd (Company No. 15691812), registered in England & Wales. Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Welcome to the website of Jupiter Property Solutions (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website or services.
2. Information We Collect
We may collect and process the following types of personal data:
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Contact Information: Name, phone number, email address, mailing address
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Property Details: Information about properties you own or inquire about
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Financial & Legal Documents: Proof of ownership, identity verification, valuation details, transaction history, and related documentation
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Technical Data: IP address, browser type, operating system, referring URLs (via standard website logs)
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Marketing Preferences: Subscription and communication preferences
3. How We Collect Information
We collect data:
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When you complete a form on our website (e.g., contact forms, valuation tools)
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When you email, call, or message us on social platforms
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When you submit documents or request a property offer
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Automatically through cookies and similar technologies (limited to essential website functions at this time)
4. Why We Collect Your Information
We use your data to:
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Provide property investment, selling, and acquisition services
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Assess properties for potential purchase or deal packaging
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Respond to enquiries and communicate with you
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Send property updates, investment deals, and our newsletter (only if you've opted in)
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Maintain legal and regulatory compliance
5. Legal Basis for Processing
We rely on the following lawful bases to process your personal data:
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Consent – for marketing communications
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Contract – when processing is necessary for a service you request
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Legal obligation – to meet compliance or regulatory requirements
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Legitimate interest – in running and developing our property solutions business
6. How We Share Your Data
We may share your information with:
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Third-party service providers (e.g., secure document storage or valuation platforms)
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Professional advisers (e.g., solicitors, surveyors, or accountants)
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Law enforcement or regulators, if required by law
We do not sell your data to any third party.
7. Cookies & Tracking
Our website currently uses essential cookies for security and functionality. We do not currently use marketing cookies or third-party analytics, but we may introduce them in the future. You will be notified and given a choice to accept or decline any non-essential cookies at that time.
8. How We Protect Your Data
We take your data security seriously. Here’s how we protect your information:
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Data Encryption: Any sensitive data transmitted or stored electronically is encrypted using secure protocols.
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Secure Platforms: We partner only with third-party providers who adhere to strong data protection standards (e.g., encrypted cloud storage, GDPR-compliant services).
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Access Controls: Only authorised personnel have access to your personal data.
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Data Breach Protocol: In the unlikely event of a data breach, we will notify affected individuals and the UK Information Commissioner’s Office (ICO) where legally required, within the applicable time frame.
9. Your Rights
Under UK GDPR, you have the following rights:
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Right to access the personal data we hold about you
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Right to rectification if any data is incorrect or incomplete
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Right to erasure (“right to be forgotten”)
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Right to restrict processing
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Right to data portability
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Right to object to processing
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Right to withdraw consent (where processing is based on consent)
To exercise any of these rights, contact us at the details below.
10. Data Retention
We retain personal data only as long as necessary for:
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The purposes outlined in this policy
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Our legal and regulatory obligations
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Legitimate business interests (e.g., audit or dispute resolution)
11. Marketing Communications
We only send promotional emails or newsletters to users who have explicitly opted in. Every marketing message includes an unsubscribe link to opt out at any time.
12. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
13. Changes to This Privacy Policy
We may update this policy periodically. Any updates will be posted on this page, with the effective date revised accordingly. We do not send email notifications for changes.
14. Contact Us
If you have any questions or would like to exercise your rights, please contact:
Email: contact@jupiterpropertysolutions.co.uk
Phone: 01483 385280
Post:
Thatcher Free Ltd
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ